This course consists of the following chapters: -
Chapter 1 - What is Customer Service
Chapter 2 - Why is it necessary
Chapter 3 - Industry
Chapter 4 - Services
Chapter 5 - Seven Essentials
Chapter 6 - Under Promise & Over Deliver
Requirements
Minimum qualification required is HSC / XIIth std. in addition to a reasonable work experience
LEARN | UPSKILL | GET CERTIFIED
Gyaan.com launched in 2021 is a new way of Online Skill based Learning in India where one can learn online courses and certify themselves in Short Term Certificate Courses as well as Job or Career Oriented Certification Programs and get the best knowledge on Popular Trending Topics which are highly in demand. With this the students can get themselves Certified & Upskill or Re-skill themselves. As Gyaan is affiliated with Government recognised National Board of Vocational Training Education (nbte.in) as well as with the Govt recognized Education Board of Vocational Trainings & Research (ebitr.com) affiliation, Gyaan.com is authorised to run approved Vocational Courses for school or college students in fields of MBA, Strategy, Management, Business, Entrepreneurship, Sales, Marketing, Accounting, Finance, Insurance, Human Resources (HRM), Information Technology (IT), Microsoft, SAP, Fashion, Beauty, Makeup, Hair, Personal Styling, Fitness, Spiritual Wellness, Health, Fitness, Yoga, Graphic Designing, Interior Designing, Sports, Games, Languages, Culture, Intellectual Property Law, Business Law, Commerce, Economics, Arts, Science and many more Soft Skills such as Personality Development, Communication Skills, Interview Skills, Group Discussion Skills and Entrance Exam Preparation.
Certification
On successful completion of this course, you will be able to take an Online Exam/Quiz in which you will have to score 50% in order to Pass. Once you secure more than 50%, you will be declared as "Pass" and your Certificate will be generated automatically which will be saved in your Login ID as well as emailed to you on your registered Email Id
